TERMS & CONDITIONS?

Dr. Prem Pal is the licensed owner of the brand NEUTRICEA. and the website neutricea.com (”The Site”). NEUTRICEA. respects your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by NEUTRICEA. on the Site. As a visitor to the Site/ Customer you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by NEUTRICEA in the manner provided in this Privacy Policy. Services overview As part of the registration process on the Site, NEUTRICEA may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your photo, age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information. Eligibility Services of the Site would be available to only select geographies in India. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited



All shoppers have to register and login to get referring benefits and to get others offers and discounts provided by NEUTRICEA for placing orders on the Site. You have to keep your account and registration details current and correct for communications related to your purchases from the site. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration. The customer can opt out either by unsubscribing in "My Account" or by contacting the customer service.
Pricing All the products listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery not additional charges will be collected or refunded as the case may be at the time of the delivery of the order.


You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.


We have a "On The Spot return policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. You can give your suggestion in our “Enquiry” option, so that we can improve ourselves and satisfy you next time. If you paid online and returned our product at the time of delivery. We will refund money to same mode within 25 days after getting all required information from you.


  • 1. That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by NEUTRICEA for redelivery shall be claimed from you.
  • 2. That you will use the services provided by the Site, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Site.
  • 3. You will provide authentic and true information in all instances where such information is requested of you. NEUTRICEA reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar you from using the Services and / or other affiliated websites without prior intimation whatsoever.
  • 4. That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.
  • 5. That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
  • 6. That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.
  • 7. That NEUTRICEA. is not responsible for any health supplement side effects and any treatment related issues because we do not manufacture them.
  • 8. Delivery Charges will be according to user locality or area that would be displayed automatically during order placing an order. Any conditions or charges applied on delivery types you understood and agree to pay.
  • 9. Registrar address should be unique when order free samples offered by NEUTRICEA.. (free samples are provided for only 1 registrar from each address, address should be unique). Any duplicacy or fraud may lead to ID blocking or black list.
  • 10. Any free samples offered in user id would be delivered to one unique address or should not match with any other user address

  • 1. Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
  • 2. Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
  • 3. Gaining unauthorized access to other computer systems.
  • 4. Interfering with any other person's use or enjoyment of the Site.
  • 5. Breaching any applicable laws;
  • 6. Interfering or disrupting networks or web sites connected to the Site.
  • 7. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

Colors we have made every effort to display the colors of our products that appear on the Website as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.


NEUTRICEA may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site. You should regularly review the Terms & Conditions on the Site. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site.


Quality

You Can Trust

Reasonable Prices

Reasonable Prices

Free Delivery

Included In Price

Return Policy

On The Spot